Dovetail and Workday delivered a joint solution for HR Case Management, or sometimes known as HR Helpdesk; Tracking employee changes and Reporting. The Dovetail & Workday integration utilizes the Workday Web Service API to extract employee data from Workday, and process worker cases to the Dovetail application in real-time offering a seamless solution for our customers.
Make it easier for your employees and managers to locate help and contact HR when they have questions during transactions within the Workday system. Adding instructional text, with smart links to the Dovetail Employee Portal product will provide faster answers to your workforce, increase employee experience with HR, and ultimately improve employee productivity. Watch the quick demo now>>
Give your HR team instant access to Workday Worker data in real time, inside the Dovetail environment. Reduce the amount of time it takes to locate employee data, and avoid unnecessary screen switching by users, navigating across several screens in the process.
HR team members that are creating cases, or working existing cases in Dovetail HR Case Management always have instant access to the employee profile data. This level of detail enables HR team members to answer employee questions faster, and improve the overall employee experience.
Kickoff Workday business processes from Dovetail HR Case Management cases, in real time. Avoid manual re-keying and data entry tasks, and possible human errors.
Configure and control which HR team members are given access to the Workday Worker data. Permissions may be granted system wide, or maintained based on the employee profile being viewed by the HR team member - you are in control.
