News

Press Release – Dovetail Launches Dovetail Support Suite for HR Version 4 at the HR Technology Conference

Dovetail Software reveals their latest product release featuring a completely overhauled user interface at the 15th Annual HR Technology Conference and Exposition.   AUSTIN, TX – September 26, 2012 – Dovetail Software, a leader in SaaS HR Service Delivery and Case Management solutions, today announced that it will be launching a new version of Dovetail Support Suite for HR at the HR Technology Conference & Exposition in Chicago on October 8, 2012. Dovetail Support Suite for HR Version 4 includes a completely overhauled user interface (UI), focused on simplicity while creating more social interactions between users. With photo avatars and case flow designed with conversations in mind, the new UI creates a more personal experience for HR agents and employees. The cleaner layout, improved navigation and modern social features minimize training needs and encourage immediate user adoption. “We wanted to…

Press Release – Dovetail Reveals New Product Release Including a Tracking Feature for HR Healthcare Professionals

Dovetail Software shows how the latest release of Dovetail Support Suite for HR significantly benefits HR healthcare professionals at the 48th Annual ASHHRA Conference AUSTIN, TX - September 13, 2012 - Dovetail Software, a leader in web-based HR Service Delivery and Case Management software is sponsoring the 48th Annual ASHHRA Conference on September 22 - 25, 2012 in Denver, CO. The ASHHRA Conference brings together human resources leaders in healthcare and this year, Dovetail will reveal the latest release of Dovetail Support Suite for HR, which delivers several new features, one of which is particularly relevant to HR healthcare organizations.Dovetail's Asset Management, which is a tracking feature for employee licenses and certifications and their expiration dates, gives HR professionals the ability to easily prepare for a visit from any regulatory inspection group. This is typically a manual and tedious process…

Press Release – Dovetail Software Exhibits at the 2nd Annual HR Shared Services Executive Retreat

AUSTIN, TX – August 7, 2012 – Dovetail Software, a leader in web-based HR service delivery and case managementsoftware, announced it will be participating in the software-as-a-service (SaaS) vendor expo at the 2nd annual HR Shared Services Executive Retreat on August 15, 2012 in Atlanta, GA. The Human Resources Shared Services Institute (HRSSI) hosts this premier collaboration event to give HR shared services executives the opportunity to share experiences and insights with participants who have similar challenges and goals.   This year’s agenda includes a speaker line-up from companies such as Microsoft, Merck, Coca-Cola, NCR, and Tyco, consultant-led workshops, breakout peer collaboration sessions and a SaaS vendor expo with vendors specifically invited for their relevance to shared services enablement.   Speakers will share their knowledge and experience in successfully adapting their HR service delivery model to support organizational changes and growth such as globalization, outsourcing…

Press Release – Dovetail Software Sponsors the IL SHRM 2012 TweetUp

Dovetail Software announces its sponsorship of the Illinois SHRM Conference 2012’s TweetUp, a social gathering for HR professionals   AUSTIN, TX – July 31, 2012 - Dovetail Software, a leader in HR Case Management and Help Desk software, is sponsoring the 2nd annual IL SHRM TweetUp on Monday, August 6, 2012 from 6-8 p.m. at the Drury Lane Theater in Oakbrook Terrace, IL.   Social Media is a major focus at this year’s IL SHRM conference and the TweetUp is a time for conference attendees to network, unwind and enjoy all that the conference has to offer in a more casual setting. Appetizers will be served and drink tickets covering beer and wine will be provided upon arrival to the TweetUp. A cash bar will also be available.   “The TweetUp gives conference goers the chance to physically meet their virtual community,”…

Press Release – Five Critical Factors for a Successful HR Shared Services Center Examined in New Article from Dovetail Software

AUSTIN, TX—June 26, 2012—HR Shared Services Centers (HR SSC) deliver substantial benefits to organizations, including reduced costs, increased efficiencies and the ability for HR to focus on strategic initiatives rather than administrative tasks, but HR SSCs can quickly turn costly, inefficient and ineffective if not implemented correctly. A new article by Dovetail Software offers five keen insights into the most crucial actions companies must take to ensure the successful launch and ongoing management of an HR SSC and to reap its considerable benefits.   Download your complimentary copy of the article, “Five Tenets of a Successful HR Shared Services Center Implementation,” to learn about these five often-overlooked factors for success.The five critical factors address the use of key performance indicators; service delivery processes; the need to redefine roles, responsibilities and performance goals; HR staff training; and putting the right technologies…

Press Release – Article Shows Employers How to Put an End to Employee Relations “Scavenger Hunts” with HR Case Management Software

A new article from Dovetail Software describes a typical employee relations scenario with two very different outcomes, one of which highlights the hazards of operating without an HR case management system.AUSTIN, TX—May 24, 2012—Even the most common employee relations (ER) situations can send HR and ER personnel into frantic “scavenger hunts” for critical information—and all too frequently these scavenger hunts end in frustration and failure, according to a new article by Dovetail Software. The reason: critical ER information is spread throughout the organization in disconnected databases, spreadsheets, emails, voice mails, filing systems and other electronic and paper-based formats.Fortunately, this doesn’t have to be the case. Download your complimentary copy of the article, “End the Employee Relations ‘Scavenger Hunt’ with HR Case Management Software,” to learn how an HR case management system offers a convenient way for employers to maintain all…

Press Release – May 22 Webinar to Feature Panel of Experts Discussing Preventive Employee Relations

Hosted by Dovetail Software, panel will explore specific ways preventive employee relations minimize costly employee complaints, grievances and hot spots.AUSTIN, TX—May 9, 2012—Dovetail Software, a worldwide leader in web-based in HR case management and help desk software, will host a panel of human resources and employee relations (ER) experts to share the latest insights on how the practice of preventive employee relations helps organizations create a happier workforce and a healthier workplace. The webinar will be held on May 22 at 1:30 p.m., Eastern Daylight Time.To attend the free webinar, Monitoring and Improving the Workplace with Preventive Employee Relations, follow the link and complete the registration form. “Like preventive wellness programs, preventive employee relations is all about curbing and even eliminating problems before they reach critical stages,” said Dwane Lay, head of Dovetail’s HR Process Design. “Preventive employee relations help organizations uncover trends, patterns…

Press Release -Employee Wellness Should Include Preventive Employee Relations, Advises Latest Article from Dovetail Software

Article shares “4 Key Components of Preventive Employee Relations” and explains why employee wellness programs should encompass preventive employee relations to maximize results.   AUSTIN, TX—April 19, 2012—Employee wellness programs that fail to incorporate preventive employee relations are missing a critical opportunity to create a happier, healthier workforce and reap additional cost savings, according to a new article by Dovetail Software. Preventive employee relations (ER) relies on the detection of trends, patterns and inconsistencies related to ER issues such as discrimination, harassment and workplace bullying. This enables an organization not only to take appropriate action immediately but also to formulate long-term plans to prevent these trends from arising in the future.   Download your complimentary copy of the article, “4 Key Components of Preventive Employee Relations.”   Just as the most effective wellness programs focus on proactively minimizing the costs…

Press Release – Dovetail Software Appoints Dwane Lay as Head of HR Process Design

New Executive Team Hire to Consult with Prospects and Customers on HR Processes and Reporting   AUSTIN, TX - April 10, 2012 — Dovetail Software, a leader in web-based HR case management and help desk software, today announced that Dwane Lay will join the company as Head of HR Process Design. In his new role, Lay will be responsible for analyzing prospects’ and customers’ current HR processes and recommending improvements to aid in adoption efforts, and will serve as Dovetail’s subject matter expert on HR reporting and analytics.   Dwane brings with him a career of working in Human Resources for medium and large companies, focused on designing and implementing key HR processes in the employee life cycle.  His background also includes experience working with HRIS management and implementation, including optimizing the HR function to fully leverage new systems.   Prior to…

Press Release – Dovetail Software Sponsors Social Siesta for HR Professionals During SXSW 2012

Dovetail Software today announced its sponsorship of Blogging4Jobs’ Social Siesta, a meetup for HR and recruiting professionals, during SXSW 2012   Austin, Texas – March 7, 2012 - Dovetail Software, a leader in web-based HR support and help desk software, announced it is sponsoring Social Siesta on Saturday, March 10, 2012 in Austin, TX. This premier event, hosted by Blogging4Jobs, is a meetup for HR professionals, technology entrepreneurs, and social media influencers giving attendees the opportunity to network and share ideas.   “Since technology and social media have become such major components of the HR and Recruiting industries, a growing number of industry influencers are attending conferences focused on them, such as SXSW Interactive,” say Dovetail Software Director of Marketing, Emily Lewis. “We chose to sponsor Social Siesta because we wanted the opportunity to connect with conference attendees in a relaxed…