News

NEWS: Dovetail Software at Workday Rising Europe

Dovetail is Exhibitor Sponsor at Workday Rising EuropeDovetail Software, a proud Certified Solution Partner to Workday, will be an Exhibitor at Workday Rising Europe at CCIB in Barcelona  on November 14th-16th, 2017. Dovetail can be found at Booth #507 in the Innovation Exchange Expo. “Workday Rising is a great event to meet and engage with Workday Customers, as well as Prospects, and also a chance for us to see many of our own valued customers,” Kane Frisby, consistent Rising attendee/sponsor and Chief Strategy Officer at Dovetail. Workday Rising Europe is a time for celebration at Dovetail as it marks their five-year anniversary as a Rising sponsor, and third year as a Certified Solution Partner. Workday HCM software provides complete visibility into an organization’s global workforce with a better user experience to keep people engaged and help them grow. Dovetail Software CEO Stephen Lynn,…

NEWS: Dovetail Software at Workday Rising

Dovetail is Signature Sponsor at Workday Rising USDovetail Software, a proud Certified Solution Partner to Workday, will be a Signature Sponsor at Workday Rising US at McCormick Place in Chicago on October 9th-11th, 2017. Dovetail can be found at Booth #907 in the Workday Rising Innovation Exchange. “Workday Rising is a great event to meet and engage with Workday Customers, as well as Prospects, and also a chance for us to see many of our own valued customers,” Kane Frisby, Chief Strategy Officer, Dovetail Software. Workday Rising marks Dovetail’s five-year anniversary as a sponsor, and third year as a Workday Certified Solution Partner. Workday HCM software provides complete visibility into an organization’s global workforce with a better user experience to keep people engaged and help them grow. Dovetail provides HR Case Management and an Employee Portal, along with HR Knowledge Management and HR…

Press Release: Launch of the Dovetail Employee Portal

Dovetail Software Announces New Era for Digital HR - The Dovetail Employee PortalDovetail Software announces the launch of the Dovetail Employee Portal, an out-of-the-box, fully configurable SaaS offering to complement the Dovetail Case Management and Dovetail Knowledge Management modules within the existing Dovetail Employee Engagement Suite framework.The Dovetail Employee Portal provides a consumer-like communication channel between the HR team and employees by providing the following:Rich content editing capabilities, no programming or technical know-how requiredPersonalized employee home pages with multi-language support (20+ languages, with more to come!)Quick and simple page builder for HR Intranet content, such as; Policies, Processes, FAQ’s, HR Forms, and DocumentsFeedback and page survey ratings alert HR and prompt when to take actionReal-time chat connects employees to a dedicated specialist or HR support teamSmart menu links guide employees to the correct content or question forms with powerful instant…

2016 Sierra-Cedar Systems Survey Launch

Dovetail Software is Proud to be Part of this Tradition AUSTIN, TX - 30 June 2016 - We invite you to discuss the “fitness” of your HR system and processes (anonymously, of course) by participating in the Sierra-Cedar 2016–2017 HR Systems Survey, 19th Annual Edition, now available at www.Sierra-Cedar.com/hrssv60, until July 8, 2016. All responses are confidential and only used in aggregate results. Sierra-Cedar has incorporated survey feedback to include new questions which explore how organizations are transforming their HR technology environments, choosing services to support those transformations, and preparing for the Future of Work. The Sierra Cedar HR System Survey continues to investigate: Strategy, process, and structure Adoption of all HR Technology applications Deployment roadmaps, resourcing, and budgeting Implementation, maintenance, and integration Emerging and innovative technology Outcome-driven HR As a Thank You Participants will receive the following: A personalized data…

Dovetail for Clarify: Agent 11 Release

AUSTIN, TX - 29 June 2016 - Dovetail Software recently released Dovetail Agent Version 11 as part of its Dovetail for Clarify product offering. New features and enhancements include: Canned responses Logged email enhancements View business rule page Quick close My Queries enhancements Keyboard shortcut changes and additions Search based on future dates Click here to read Gary's blog post on what's new, and a more detailed breakdown in our Dovetail Agent product documentation.    

Dovetail Hosts the Carnival of HR

Annual content from HR thought leaders AUSTIN, TX – 14 June 2016 - Dovetail Software is excited to be hosting the annual Carnival of HR on the Dovetail Blog, curated by our VP of Customer Experience, Dwane Lay. This year's theme is Conferences, and will feature articles and content from Steve Browne, Sarah Brennan, Miles Anthony Smith, John Hunter, Derek Zeller, Judy Lindenberger, Geo Mihalache, Stuart Rudner, Julian Emery, Jay Kuhns and our own Dwane Lay and VP of Marketing Rayanne Thorn. Read the content and leave your thoughts and comments here. Enjoy!

Dovetail for Clarify: Agent 10 Launch

AUSTIN, TX - 1 June 2016 - Dovetail Software recently released Dovetail Agent Version 10 as part of its Dovetail for Clarify product offering. New features and enhancements include:Dovetail Task ManagerCase More Info tabCalendars on the Site pageBusiness CalendarsConnections on the Site pageAdmin MenuSite tabs configurationClick here to read Gary's blog post on what's new, and a more detailed breakdown in our Dovetail Agent product documentation.

Dovetail for Clarify: Agent 9 Release

AUSTIN, TX - 19 January 2016 - Dovetail Software recently released Dovetail Agent Version 9 as part of its Dovetail for Clarify product offering. New features and enhancements include: Recent Cases Tab on the Create Case pageCalendar SharingCreate TagNumber of My Tags filterBetter printingQuery ImprovementsLogging Click here to read Gary's blog post on what's new, and a more detailed breakdown in our Dovetail Agent product documentation.

Press Release: Dovetail Software Announces Workday Certified Solution Partner Status

Dovetail Software’s Employee Engagement Suite Helps Workday Customers Manage and Resolve HR-Related Questions and Issues in Real-Time Austin, TX – 28 SEPT 2015 – Dovetail Software, a Workday (NYSE: WDAY) software partner since 2013, announced that it has achieved Workday Certified Solution Partner status. As a Workday Certified Solution Partner, Dovetail Software can provide customers with a real-time, bidirectional integration that seamlessly connects Workday Human Capital Management (HCM) with its Employee Engagement Suite. Workday is a leading provider of enterprise cloud applications for finance and human resources. Workday HCM is a single system that is delivered in the cloud, enabling organizations to make faster decisions, gain operational visibility, prepare for future talent shifts and build effective teams. Dovetail Software’s Employee Engagement Suite complements Workday HCM by further allowing customers to track, manage, and resolve employees’ HR-related questions and issues in…

Dovetail Software to Exhibit and Sponsor at the LEHRN HR Tech Expo

Dovetail Software to present newest product features at event featuring key trends for HR professionals and companies.   Austin, TX – April 7, 2015 -Dovetail Software, a leader in SaaS-based HR case management and help desk software, announced it will be sharing its latest product release, Dovetail Employee Engagement Suite Version 13, as a Fast Follower sponsor at the LEHRN HR Tech Expo on April 9, 2015 in Minneapolis, MN. The event, conceived and organized by LEHRN.org (the Leading Edge Human Resources Network) features keynotes by The Marcus Buckingham Company’s Jason Averbook and Marcus Buckingham.   “There is a fundamental and radical shift happening in the workplace,” says Marcus Buckingham, founder, The Marcus Buckingham Company. “Human Resources professionals and employers need to understand that and embrace it before they start falling behind. It’s a shift from an organizational level focus to…