About Dovetail
- Our Story
- Our People
- Partners
- Careers
- Contact us
Why Us
Our Products
Resources
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About Dovetail

Read more about Dovetail Software and our HR applications that will transform your Employee and HR Experience

Our Story

With over 20 years of

CRM & HR experience...

Our People

The Dovetail culture code

is our key to success

Partners

Working with the best

partners around the globe

Careers

Fancy a career with Dovetail?

If you are a rockstar...

Why Us?

The easiest to use HR Case Management & Employee Portal solution for your business

Benefits of Dovetail HR Service Delivery

Our Difference

The Dovetail difference

is what sets us apart

Our Customers

Learn more about our customers and

why they chose Dovetail

Implementation & Support

Hear how we delight our

customers right from the start

Our Innovation

The Dovetail innovation team

is at the forefront of technology

Our Products

Robust HR Service Delivery Platform for Enterprise Businesses

Employee Experience

Employee Portal
HR Copilot GenAI
Email Automation

HR User Experience

Case Management
Knowledge Management

Reporting & Analytics

Reporting & Analytics
Ad Hoc Reporting

System Setup

Easy System Configurations

Our Solutions

We create HR Case Management Solutions that are tailored to your needs

HR Transformation

You're embarking on

your HR Transformation

journey, see how Dovetail..

HR Shared Services

Find out more about

our Workday Select

Partner Certification

Employee Relations

Learn how Dovetail helps

you track your employee

relations cases

Workday Customers

Find out more about

our Workday Select

Partner Certification

HRIS

Manage and track

technical questions

from your HR team

Clarify Customers

Breathe new life into your

Amdocs Clarify system with

our technology and services

Resources

Discover insights and thought leadership content to help you improve your HR Service Delivery and Employee Relations Management

Case Studies

Discover how our customers

achieved success with

Dovetail HR software

Blog

Stay updated on HR

Shared Services with insights

from the Dovetail community

Events & Live Shows

Meet the Dovetail team at

leading industry events

and live shows

Dovetail Security & Privacy

How we ensure your data is kept safe and secure

Ensure the Security of Your Sensitive Data

At Dovetail, we take your data security seriously.

We understand that our customers are entrusting us to provide excellent service with robust data protection. That's why a cornerstone of our solution is a comprehensive security program that continually evaluates and improves your information security.

Our commitment to you is not only to deliver the best HR Service Delivery solution for your organization, but also peace of mind from having confidence in your data privacy.

21972-312_SOC_NonCPA

AICPA SOC(tm) 2 Type II

Data Privacy & Security

The security and privacy of your data is our top priority. We use state of the art practices, and procedures to ensure your data privacy. We host in AWS data centers that have an impressive compliance pedigree including SOC 2 Types I, II, and III. We comply with EU GDPR and US data privacy protection laws and regulations.

Encryption

All Dovetail customer data is encrypted at rest using AES 256 and in transit using TLS 1.2 or 1.3 (for HTTP) or SSH for SFTP. Dovetail also provides customers with the option to enable PGP encryption for file transfers via SFTP to Dovetail.

Continuity

Dovetail makes full use of AWS’ impressive availability and continuity options. Your applications and data are hosted in physically separate data centers (availability zones). In addition, data is replicated real-time to geographically separate AWS regions to ensure availability in the case of major outages.

Compliance

Dovetail has achieved AICPA SOC(tm) 2 Type II certification for its Dovetail HR SaaS product. In addition to our data center compliance programs, Dovetail conducts annual external 3rd party penetration tests. Dovetail is also certified under the EU-US and Swiss-US Privacy Shield frameworks. Please refer to the following Privacy Shield statement for additional details.

Authentication

We support SAML v2 for Single Sign-On for our web applications. This places control of authentication, geo-fencing, multi-factor, and other modern security practices in your hands.

Role-based Authorization

You can assign fine-grained permission sets to individual users or groups of users and you can segment your data so that users only see what they’re supposed to see.

Data Residency

Our hosting facilities are aligned with data residency in mind. You can specify whether your data is hosted in our US or European data centers and have the peace of mind in knowing that your data will reside there, even if in a situation where a back-up hosting facility is required.

Data Retention

With Dovetail, you’re in control of your data retention policies, allowing you to manually purge and redact data or create retention schedules for automatic data redaction.