Dovetail Case Studies & Customer Success Stories

Explore Our Customer Case Studies

Discover how Dovetail Software transforms HR Service Delivery and enhances the employee experience through our customer case studies. Learn how organizations leverage Dovetail's Employee portal, HR Case Management, Knowledge Base, Reporting and Analytics, and Gen AI HR Copilot to streamline operations and achieve remarkable success. Dive into real-world examples of innovation and efficiency that showcase the power of Dovetail Software in action.

Danone US boosts the employee experience with Dovetail Employee Portal

Danone implemented Dovetail HR Service Delivery software, receiving nearly 100% positive feedback. Key improvements include enhanced employee communication, streamlined processes, and better HR data analytics.

Northside Hospital improves the employee experience and HR productivity

Northside Hospital adopted Dovetail HR Case Management to enhance HR productivity and employee experience. The system streamlined case management, reduced duplicate cases, and improved reporting capabilities.

Breakthru transforms HR Service Delivery, enhancing the employee experience

Breakthru Beverage Group revolutionizes HR Service Delivery with Dovetail HR Case Management and Employee Portal, improving efficiency, the employee experience, and data-driven decision-making amidst remote work challenges.

Tower Health adopts Dovetail Employee Portal, improves communications

Tower Health, with 14,000 employees, adopted Dovetail Employee Portal to enhance HR communication, efficiency, and engagement. Improved response times, reduced HR workload, and remote work supported.

Lenovo unlocks the power of Dovetail SLA Features for Global HR Services

Lenovo improved global HR Services by implementing Dovetail HR Case Management software, addressing challenges like limited SLA functionality, poor reporting, and inability to create child cases.

Swire Coca-Cola enhances employee relations with Dovetail Case Management

Swire Coca-Cola, a drinks distributor adopted Dovetail ER Case Management in 2022, enhancing employee relations by improving case documentation, tracking, and collaboration. Key benefits included increased operational efficiency.

Dovetail Software enhances productivity, onboarding at leading insurer

How a mutual insurance company's Contractor Resource Center improved productivity, communication, and contractor onboarding using Dovetail HR Case Management, reducing inefficiencies and enabling strategic focus.

First Midwest improves HR efficiency and engagement with Dovetail Software.

First Midwest Bank, now Old National, enhanced HR efficiency and employee engagement by implementing Dovetail Employee Portal, significantly improving communication, response times, and service quality for over 2,100 staff.