News

Press Release: Launch of the Dovetail Employee Portal

Dovetail Software Announces New Era for Digital HR – The Dovetail Employee Portal

Dovetail Software announces the launch of the Dovetail Employee Portal, an out-of-the-box, fully configurable SaaS offering to complement the Dovetail Case Management and Dovetail Knowledge Management modules within the existing Dovetail Employee Engagement Suite framework.

The Dovetail Employee Portal provides a consumer-like communication channel between the HR team and employees by providing the following:

Rich content editing capabilities, no programming or technical know-how requiredPersonalized employee home pages with multi-language support (20+ languages, with more to come!)Quick and simple page builder for HR Intranet content, such as; Policies, Processes, FAQ’s, HR Forms, and DocumentsFeedback and page survey ratings alert HR and prompt when to take actionReal-time chat connects employees to a dedicated specialist or HR support teamSmart menu links guide employees to the correct content or question forms with powerful instant


2016 Sierra-Cedar Systems Survey Launch

Dovetail Software is Proud to be Part of this Tradition

 

AUSTIN, TX – 30 June 2016 – We invite you to discuss the “fitness” of your HR system and processes (anonymously, of course) by participating in the Sierra-Cedar 2016–2017 HR Systems Survey, 19th Annual Edition, now available at www.Sierra-Cedar.com/hrssv60, until July 8, 2016.

 

All responses are confidential and only used in aggregate results.

 

Sierra-Cedar has incorporated survey feedback to include new questions which explore how organizations are transforming their HR technology environments, choosing services to support those transformations, and preparing for the Future of Work.

 The Sierra Cedar HR System Survey continues to investigate:Strategy, process, and structureAdoption of all HR Technology applicationsDeployment roadmaps, resourcing, and budgetingImplementation, maintenance, and integrationEmerging and innovative technologyOutcome-driven HR As a Thank You

Participants will receive the following:

A personalized data snapshot filtered by size, industry, or regionAn advance copy of the


Dovetail for Clarify: Agent 11 Release

AUSTIN, TX – 29 June 2016 – Dovetail Software recently released Dovetail Agent Version 11 as part of its Dovetail for Clarify product offering. New features and enhancements include:

Canned responsesLogged email enhancementsView business rule pageQuick closeMy Queries enhancementsKeyboard shortcut changes and additionsSearch based on future dates

Click here to read Gary’s blog post on what’s new, and a more detailed breakdown in our Dovetail Agent product documentation.

 

 


Dovetail Hosts the Carnival of HR

Annual content from HR thought leaders

 

AUSTIN, TX – 14 June 2016 – Dovetail Software is excited to be hosting the annual Carnival of HR on the Dovetail Blog, curated by our VP of Customer Experience, Dwane Lay.

 

This year’s theme is Conferences, and will feature articles and content from Steve Browne, Sarah Brennan, Miles Anthony Smith, John Hunter, Derek Zeller, Judy Lindenberger, Geo Mihalache, Stuart Rudner, Julian Emery, Jay Kuhns and our own Dwane Lay and VP of Marketing Rayanne Thorn.

 

Read the content and leave your thoughts and comments here. Enjoy!


Dovetail for Clarify: Agent 10 Launch

AUSTIN, TX – 1 June 2016 – Dovetail Software recently released Dovetail Agent Version 10 as part of its Dovetail for Clarify product offering. New features and enhancements include:

Dovetail Task ManagerCase More Info tabCalendars on the Site pageBusiness CalendarsConnections on the Site pageAdmin MenuSite tabs configuration

Click here to read Gary’s blog post on what’s new, and a more detailed breakdown in our Dovetail Agent product documentation.


Dovetail for Clarify: Agent 9 Release

AUSTIN, TX – 19 January 2016 – Dovetail Software recently released Dovetail Agent Version 9 as part of its Dovetail for Clarify product offering.

 

New features and enhancements include:

 

Recent Cases Tab on the Create Case pageCalendar SharingCreate TagNumber of My Tags filterBetter printingQuery ImprovementsLogging

 

Click here to read Gary’s blog post on what’s new, and a more detailed breakdown in our Dovetail Agent product documentation.


Press Release: Dovetail Software Announces Workday Certified Solution Partner Status

Dovetail Software’s Employee Engagement Suite Helps Workday Customers Manage and Resolve HR-Related Questions and Issues in Real-Time

Workday Certified Solution Partner logo

Austin, TX – 28 SEPT 2015 – Dovetail Software, a Workday (NYSE: WDAY) software partner since 2013, announced that it has achieved Workday Certified Solution Partner status. As a Workday Certified Solution Partner, Dovetail Software can provide customers with a real-time, bidirectional integration that seamlessly connects Workday Human Capital Management (HCM) with its Employee Engagement Suite. Workday is a leading provider of enterprise cloud applications for finance and human resources.

Workday HCM is a single system that is delivered in the cloud, enabling organizations to make faster decisions, gain operational visibility, prepare for future talent shifts and build effective teams. Dovetail Software’s Employee Engagement Suite complements Workday HCM by further allowing


Dovetail Software to Exhibit and Sponsor at the LEHRN HR Tech Expo

Dovetail Software to present newest product features at event featuring key trends for HR professionals and companies.

 

Austin, TX – April 7, 2015 –Dovetail Software, a leader in SaaS-based HR case management and help desk software, announced it will be sharing its latest product release, Dovetail Employee Engagement Suite Version 13, as a Fast Follower sponsor at the LEHRN HR Tech Expo on April 9, 2015 in Minneapolis, MN. The event, conceived and organized by LEHRN.org (the Leading Edge Human Resources Network) features keynotes by The Marcus Buckingham Company’s Jason Averbook and Marcus Buckingham.

 

“There is a fundamental and radical shift happening in the workplace,” says Marcus Buckingham, founder, The Marcus Buckingham Company. “Human Resources professionals and employers need to understand that and embrace it before they start falling behind. It’s a shift from an organizational level focus


Dovetail Software names Dwane Lay in new role as Vice President of Customer Experience

New Executive Team structure focused on serving the needs of the customer throughout the relationship.

 

AUSTIN, TX –January 6, 2015— Dovetail Software, a leader in web-based HR case management and help desk software, today announced that Dwane Lay has been promoted to the role of Vice President of Customer Experience. In his new role, he will be responsible for overseeing the customer life cycle, including software implementation, support, account management and professional services.  This is in addition to his ongoing work analyzing prospects’ and customers’ current HR processes and recommending improvements to aid in adoption efforts, as well as serving as Dovetail’s subject matter expert on HR reporting and analytics.

DLay Photo2

​​Since joining Dovetail in 2012, ​Lay has led the implementation function for


Dovetail Software and XpertHR Launch Real Time Integration

Dovetail Software and XpertHR release strategic integration between Dovetail’s Employee Engagement Suite and XpertHR’s online HR compliance service.

 

Austin, TX – May 13, 2014– Dovetail Software, a leader in SaaS HR Help Desk and Case Management solutions with its Dovetail Employee Engagement Suite, announced the release of a strategic integration with XpertHR, an online service for HR professionals providing legal guidance and practical tools to support policy implementation and day-to-day compliance.The new integration will allow Dovetail customers the ability to search XpertHR content directly from within Dovetail Employee Engagement Suite.  This new seamless search feature will provide HR organizations a comprehensive solution for mitigating legal risk, staying up to date on employment law changes and ensuring regulatory compliance.“One of the benefits of our solution is ensuring employees’ interactions with HR are handled consistently and documented correctly.” said Kane Frisby,


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