#1 Choice For HR Service Delivery

"Dovetail has been instrumental in helping us enable our new shared services support model. Dovetail is an easy to use and easy to configure. When I have a question on how to set up a new process in the system, I reach out to the Dovetail team and they are quick and responsive and fun to work with. I feel like I have a whole team of experts as partners in our project!"

“We saved a lot of trees and people walking fewer steps in the office, that’s what I would say. Our experience for a very long time was the piles of paper were really high and a few people commented just a few days after going live with Dovetail, how the office sounded different, because the printers weren’t continually churning out emails and checklists and people weren’t traipsing about, to go and put them in various in trays, so the office physically sounded different. “

“In our old system things were just the way we had always done them, it wasn’t efficient and it didn’t make sense. When we moved to Dovetail it enabled the transformation to get rid of a lot of old habits that were unnecessary, so Dovetail made our lives easier, which also helped with our internal restructure."

"Excel is just not a tool for managing HR cases. If you want to manage HR cases efficiently and effectively you have to have the right tool. Excel is good for doing spreadsheet calculations but when you want people to be able to record and create cases on the fly, have them routed etc then using spreadsheets (usually used in combination with a shared inbox) is not a good tool for case management."