Dovetail Software is the leading HR Service Delivery platform, trusted by organizations of all sizes and industries across six continents.
Dovetail Software delivers a modern HR Service Delivery platform designed to meet the evolving needs of today's HR teams. Our comprehensive suite includes HR Case Management, Employee Relations Case Management, an Employee Portal, HR Knowledge Management, and Reporting & Analytics. These tools empower HR professionals to streamline operations, deliver exceptional service, and enhance the employee experience.
Founded in 1996 in Austin, Texas, Dovetail began as a Customer Relationship Management (CRM) software company, focusing on customer service and support solutions for large-scale enterprises. In 2008, recognizing the growing importance of employee experience, we pivoted to specialize in HR Service Delivery, developing solutions tailored for global workforces.
Today, our unified product suite enables HR teams to operate more efficiently and engage employees effectively. Our vision is to provide HR technology that delivers consumer-grade experiences in the workplace, and our mission is to transform the way HR operates globally.
Dovetail has been independently recognized as the number one HR Service Delivery vendor for both User Experience and Vendor Satisfaction for four consecutive years in the Sapient Insights Annual HR Systems Survey, as rated by HR professionals worldwide.
